Editorial:

M.C.Cant

In-store experience, satisfaction, loyalty, and the moderating role of price image in the South African grocery sector

Vol 21 | Issue 2 | 1-12

Dr Mariëtte Frazer*, Dr B Stiehler-Mulder

Is Customer Value Co-Creation and Shopping Well-being Relevant for Retailer Performance in Latin America?

Vol 21 | Issue 2 | 13-33

Dr Pilar Gardiazabal, Dr Constanza Bianchi*, Dr M Abu Saleh

Examining purchase intention towards counterfeit luxury goods: The role of social and personality factors

Vol 21 | Issue 2 | 34-50

Prof Nicole Cunningham

Clients seeking redress and its influence on relationship quality dimensions: a South African banking fraud perspective

Vol 21 | Issue 2 | 51-68

Miss Kholiswa Mathiyase*, Dr. Xolile Antoni, Prof. Chantal Rootman

An EEG Study on Visual Imagery and Consumer Acceptance of Upcycled Food Packaging

Vol 21 | Issue 2 | 69-86

Yuna Seo*, Taiyo Nakao, Yuki Nakada

Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya

Vol 21 | Issue 2 | 87-105

Dr. Altuğ Ocak

The Persuasive Edge of Design: Content Experience as a Mediator and Demographics as Moderators of Persuasion in DOOH Advertising

Vol 21 | Issue 2 | 106-124

Prof Thérèse Roux

The Cognitive and Affective Experiences, Customer Satisfaction and Trust, and the Loyalty Journey in Technology-Mediated Banking Services

Vol 21 | Issue 2 | 125-149

Freddy Marilahimbilu Mgiba *, Nontsikelelo Ndlazi

Factors influencing the adoption intention of self-service checkout till points in South African grocery retail: the moderating role of perceived security measures

Vol 21 | Issue 2 | 150-170

Meenal Chauhan, Prof. Neo Ligaraba *, Ushaib Asher

Dress to Impress or Distress! The Value Conflict Behind Gen Z’s Fast Fashion remorse

Vol 21 | Issue 2 | 171-187

Dr. Richa Misra*, Dr Rekha Attri, Dr. Ekta Aggarwal, Bijit Ghosh

When Gains Outweigh Risks: Understanding Hybrid Shopping BehaviorBehaviours Among Consumers in Iloilo City, Philippines

Vol 21 | Issue 2 | 188-207

Jose Neil Hortillo*, Queenslee Margarett Villanueva

The role of e-consumer empowerment on personal data disclosure in the digital economy

Vol 21 | Issue 2 | 208-223

Dr Ayub Serubugo, Dr Soobramoney Penceliah*

Innovation Strategies on Competitive Advantage of Insurance Companies: Mediating role of regulatory framework

Vol 21 | Issue 2 | 224-241

Shem Sikombe*, Joseph Phiri, Chola Mporokoso

Investigating the impact of environmental factors on the intention to adopt online fashion rental services: The moderating role of personal innovativeness

Vol 21 | Issue 2 | 242-254

Aaron Koopman*, Glerick Mboweni, Louicienne Tougma

Empowering sustainable choices: The impact of self-efficacy and response efficacy on energy conservation attitudes and behaviours

Vol 21 | Issue 2 | 255-279

Dr Belinda Senooane

Strategic Visitor-Centric Approaches to the Promotion of Cultural Heritage Tourism sites in South Africa

Vol 21 | Issue 2 | 280-297

Dr Mamotse Mokabe