In-store experience, satisfaction, loyalty, and the moderating role of price image in the South African grocery sector
Vol 21 | Issue 2 | 1-12
Dr Mariëtte Frazer*, Dr B Stiehler-Mulder
Is Customer Value Co-Creation and Shopping Well-being Relevant for Retailer Performance in Latin America?
Vol 21 | Issue 2 | 13-33
Dr Pilar Gardiazabal, Dr Constanza Bianchi*, Dr M Abu Saleh
Examining purchase intention towards counterfeit luxury goods: The role of social and personality factors
Vol 21 | Issue 2 | 34-50
Prof Nicole Cunningham
Clients seeking redress and its influence on relationship quality dimensions: a South African banking fraud perspective
Vol 21 | Issue 2 | 51-68
Miss Kholiswa Mathiyase*, Dr. Xolile Antoni, Prof. Chantal Rootman
An EEG Study on Visual Imagery and Consumer Acceptance of Upcycled Food Packaging
Vol 21 | Issue 2 | 69-86
Yuna Seo*, Taiyo Nakao, Yuki Nakada
Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya
Vol 21 | Issue 2 | 87-105
Dr. Altuğ Ocak
The Persuasive Edge of Design: Content Experience as a Mediator and Demographics as Moderators of Persuasion in DOOH Advertising
Vol 21 | Issue 2 | 106-124
Prof Thérèse Roux
The Cognitive and Affective Experiences, Customer Satisfaction and Trust, and the Loyalty Journey in Technology-Mediated Banking Services
Vol 21 | Issue 2 | 125-149
Freddy Marilahimbilu Mgiba *, Nontsikelelo Ndlazi
Factors influencing the adoption intention of self-service checkout till points in South African grocery retail: the moderating role of perceived security measures
Vol 21 | Issue 2 | 150-170
Meenal Chauhan, Prof. Neo Ligaraba *, Ushaib Asher
Dress to Impress or Distress! The Value Conflict Behind Gen Z’s Fast Fashion remorse
Vol 21 | Issue 2 | 171-187
Dr. Richa Misra*, Dr Rekha Attri, Dr. Ekta Aggarwal, Bijit Ghosh
When Gains Outweigh Risks: Understanding Hybrid Shopping BehaviorBehaviours Among Consumers in Iloilo City, Philippines
Vol 21 | Issue 2 | 188-207
Jose Neil Hortillo*, Queenslee Margarett Villanueva
The role of e-consumer empowerment on personal data disclosure in the digital economy
Vol 21 | Issue 2 | 208-223
Dr Ayub Serubugo, Dr Soobramoney Penceliah*
Innovation Strategies on Competitive Advantage of Insurance Companies: Mediating role of regulatory framework
Vol 21 | Issue 2 | 224-241
Shem Sikombe*, Joseph Phiri, Chola Mporokoso
Investigating the impact of environmental factors on the intention to adopt online fashion rental services: The moderating role of personal innovativeness