Factors influencing demand forecasting and planning in the South African apparel industry : a case study
F. Katemauswa and M.J. Naude
Vol 16 | Issue 2 pp. 1-17
Artificial intelligence, marketing management, and ethics : their effect on customer loyalty intentions : a conceptual study
F.M. Mgiba
Vol 16 | Issue 2 pp. 18-35
Is shopping a necessity or fun? A study of Durbanites' shopping behaviour
A. Katrodia
Vol 16 | Issue 2 pp. 36-44
The impact of Retailer Xs' consumer-based brand equity on the intention of its consumers to purchase meat products : a survey of FMCG stores in the southern suburbs of Cape Town
H. Buys, P. Hawinkels, T. Shaw, and P. Pillay
Vol 16 | Issue 2 pp. 45-63
Supply chain resilience : interconnectedness of disruptions, strategies and outcomes in the South African FMCG industry
S.M. Magagula, A. Meyer, and W. Niemann
Vol 16 | Issue 2, pp. 64-79
The impact of perceived justice on behavioural intentions in retail banking : an investigation of explanatory roles of service recovery and overall satisfaction
D. Musiiwa, P. Khaola, P. Rambe, and C. Chipunza
Vol 16 | Issue 2, pp. 80-96
An adapted consumer decision-making styles inventory of millennial consumers
T. Musasa and P. Moodley
Vol 16 | Issue 2, pp. 97-108
Online engagement: Implications of the 'like' button
D. Van Heerden, M. Wiese, and G. Van Heerden
Vol 16 | Issue 2, pp. 109-134
Employee engagement in retail organisations : the new normal post Covid-19?
J.A. Wiid
Vol 16 | Issue 2, pp. 135-144
