Volume 20 | Issue 2 | November 2024

Foreword

M.C.Cant
Vol 20 | Issue 2 pp. i-ii

Exploring customer retention strategies implemented by managers in the fast-food industry: A post-pandemic perspective
Dr Leon Paul du Preez*, Prof Marthinus Jacobus Botha,
Vol 20 | Issue 2 pp.1-17

Abstract and references

Are the functionality of website and logistics systems driving e-customer satisfaction in South Africa
Prof S. Perks*,Tariro Shumba, 
Vol 20 | Issue 2 pp. 18-32

Abstract and references

Exploring the factors behind entrepreneurial success: A thematic analysis
Dr Shweta Tewari*, Dr Nisha Goyal, Dr A, Nagaraj Subbarao,
Vol 20 | Issue 2 pp. 33-51

Abstract and references

Conscious cleaning products: The influence of green marketing on consumer buying behaviour
Nina Rossouw*, Aidan Boon,
Vol 20 | Issue 2 pp. 52-65

Abstract and references

Perceived convenience as a driver of South African Generation Y consumers’ online repurchase intentions
Mbali B. Selemela*, Dr Rita Klonaridis, Prof Heleneza T. Lues, Dr Chantel Muller,
Vol 20 | Issue 2 pp. 66-86

Abstract and references

Exploring the dynamics of influencer marketing in shaping generation-y consumers’ brand perceptions and purchase intentions
Prof Padhma Moodley*, Dr Paballo Patience Ntobaki,
Vol 20 | Issue 2 pp. 87-104

Abstract and references

Beyond convenience: Understanding the multifaceted appeal of online grocery shopping applications
Prof Nombulelo Dilotsothle, Dr Tatenda T. Chabata*,   
Vol 20 | Issue 2 pp. 105-123

Abstract and references

Can Spaza shops survive in township competition with large Nationals? What does the future hold
Prof M.C. Cant*, Prof J.A. Wiid, Dr T. Hermanus,
Vol 20 | Issue 2 pp. 124-134

Abstract and references

Examining the Impact of the 3 Cs: Content, Collaboration, and Customisation of Social Media Marketing on Luxury Fashion Brand Perceptions
Dr Richa Misra, Ekta Aggarwal, Dr Chhavi Taneja,
Vol 20 | Issue 2 pp. 135-153

Abstract and references