Generational emotive discrepancies in reaction to television advertising

Vol 11 | Issue 2 | 1-19

J. Poalses, J.P.R. Joubert, and A.W. Nienaber

South African small independent retailers’ knowledge of the Consumer Protection Act

Vol 11 | Issue 2 | 19-28

P.J. Van Schalkwyk, A. Bevan-Dye, and U. Akpojivi

Customer satisfaction and relationship intention within the South African clothing retail industry

Vol 11 | Issue 2 | 29-51

S.W. Kuhn and P.G. Mostert

The effectiveness of minibus taxis as an alternative out of home advertising medium

Vol 11 | Issue 2 | 52-72

A.T. Roux

Predictors of student beer brand choice at institutions of higher learning : a case study of the Witwatersrand University

Vol 11 | Issue 2 | 73-92

B. Mhlophe and R. Chinomona

Sensory branding and buying behavior in coffee shops : a study on Generation Y

Vol 11 | Issue 2 | 93-110

S. Dalle Ave, M. Venter, and B. Mhlophe

A Multidimensional customer value model for the high fashion retail industry

Vol 11 | Issue 2 | 111-131

E. Strydom, D.J. Petzer, and C.F. De Meyer