The influence of relationship intention and population group on South African cell phone users’ positive attitude towards complaining
Vol 12 | Issue 1 | 19-32
L. Kruger and P. Mostert
Factors driving online apparel shopping in South Africa
Vol 12 | Issue 1 | 33-53
G.J. Lee and T. Barnes
Ensuring satisfied, committed shoppers – store variety or entertainment?
Vol 12 | Issue 1 | 54-69
M. Wiese
The interrelationships between boutique store atmosphere, customer satisfaction, store loyalty and repurchase intention – a study of females in the North-West Province
Vol 12 | Issue 1 | 70-80
B.M. Van Niekerk, D.J. Petzer, and L.T. De Beer
Retail or e-tail? Brick or click? Is e-tailing the ideal solution for all industries? : opinion
Vol 12 | Issue 1 | 89-91
S. Barnard
Leveraging competitive value from neuromarketing research in retailing – an opportunity waiting to be exploited : perspective