Factors influencing demand forecasting and planning in the South African apparel industry : a case study

Vol 16 | Issue 2 | 1-17

F. Katemauswa, M.J. Naude

Artificial intelligence, marketing management, and ethics : their effect on customer loyalty intentions : a conceptual study

Vol 16 | Issue 2 | 18-35

F.M. Mgiba

Is shopping a necessity or fun? A study of Durbanites’ shopping behaviour

Vol 16 | Issue 2 | 36-44

A. Katrodia

The impact of Retailer Xs’ consumer-based brand equity on the intention of its consumers to purchase meat products : a survey of FMCG stores in the southern suburbs of Cape Town

Vol 16 | Issue 2 | 45-63

H. Buys, P. Hawinkels, T. Shaw, and P. Pillay

Supply chain resilience : interconnectedness of disruptions, strategies and outcomes in the South African FMCG industry

Vol 16 | Issue 2 | 64-79

S.M. Magagula, A. Meyer, and W. Niemann

The impact of perceived justice on behavioural intentions in retail banking : an investigation of explanatory roles of service recovery and overall satisfaction

Vol 16 | Issue 2 | 80-96

D. Musiiwa, P. Khaola, P. Rambe, and C. Chipunza

An adapted consumer decision-making styles inventory of millennial consumers

Vol 16 | Issue 2 | 97-108

T. Musasa and P. Moodley

Online engagement: Implications of the ‘like’ button

Vol 16 | Issue 2 | 109-134

D. Van Heerden, M. Wiese, and G. Van Heerden

Employee engagement in retail organisations : the new normal post Covid-19?

Vol 16 | Issue 2 | 135-144

J.A. Wiid