Foreword
Vol 18 | Issue 1 | i-ii
M.C.Cant
A pursuit to identify brick-and-mortar and consumer decision-making styles that are globally relevant
Vol 18 | Issue 1 | 1-24
Prof Alet C Erasmus, Dr Suné Donoghue, Prof Thomas Dobbelstein
Customer Engagement through Love and Trust: Building Brand Equity in the Retail Industry
Vol 18 | Issue 1 | 25-41
Sana Javed, Dr. Usamah Iyyaz Billah
The influence of working capital components and policies on the profitability of South African clothing retailers
Vol 18 | Issue 1 | 42-58
Gugulethu Potwana, Marise Mouton,Prof IlseBotha
The digital transformation of food and grocery retailing under the covid-19 pandemic: a case of major South African retailers
Vol 18 | Issue 1 | 59-75
Dr EAN Dakora, Prof P Rambe
Has COVID-19 changed interaction in brick-and-mortar stores? A study on self-checkouts
Vol 18 | Issue 1 | 76-97
Javier Lorente-Martínez, Ana Laguía, Julio Navío-Marco, Beatriz Rodrigo-Moya
Affective commitment, trust, perceived value and service quality as predictors of customer engagement in the South African open medical aid industry
Vol 18 | Issue 1 | 98-110
Dr CC Williams, Prof N Mckay
The influence of lifestyle dimensions on the perceived value and purchase intention of cellular devices in South Africa
Vol 18 | Issue 1 | 111-127
Dr Roland Goldberg, Dr HesterSpies
A conceptual framework for understanding how the green city philosophy translate into sustainable behaviour and performance: The case of retail businesses in Cape Town
Vol 18 | Issue 1 | 128-142
Dr Virimai Victor Mugobo, Dr Herbert Ntuli
The Perceptions of Electronic Cigarettes among Young Chinese Generation: Expanding the Theory of Planned Behaviour
Vol 18 | Issue 1 | 143-158
Dr Lei Wang, Mrs Qi Zhang, Dr Philip Pong Weng Wong