Foreword
M.C.Cant
Vol 18 | Issue 1 pp. i-ii
A pursuit to identify brick-and-mortar and consumer decision-making styles that are globally relevant
Prof Alet C Erasmus, Dr Suné Donoghue, Prof Thomas Dobbelstein
Vol 18 | Issue 1 pp. 1-24
Customer Engagement through Love and Trust: Building Brand Equity in the Retail Industry
Sana Javed, Dr. Usamah Iyyaz Billah
Vol 18 | Issue 1 pp. 25-41
The influence of working capital components and policies on the profitability of South African clothing retailers
Gugulethu Potwana, Marise Mouton,Prof IlseBotha
Vol 18 | Issue 1 pp. 42-58
The digital transformation of food and grocery retailing under the covid-19 pandemic: a case of major South African retailers
Dr EAN Dakora, Prof P Rambe
Vol 18 | Issue 1 pp. 59-75
Has COVID-19 changed interaction in brick-and-mortar stores? A study on self-checkouts
Javier Lorente-Martínez, Ana Laguía, Julio Navío-Marco, Beatriz Rodrigo-Moya
Vol 18 | Issue 1 pp. 76-97
Affective commitment, trust, perceived value and service quality as predictors of customer engagement in the South African open medical aid industry
Dr CC Williams, Prof N Mckay
Vol 18 | Issue 1 pp. 98-110
The influence of lifestyle dimensions on the perceived value and purchase intention of cellular devices in South Africa
Dr Roland Goldberg, Dr HesterSpies
Vol 18 | Issue 1 pp. 111-127
A conceptual framework for understanding how the green city philosophy translate into sustainable behaviour and performance: The case of retail businesses in Cape Town
Dr Virimai Victor Mugobo, Dr Herbert Ntuli
Vol 18 | Issue 1 pp. 128-142
The Perceptions of Electronic Cigarettes among Young Chinese Generation: Expanding the Theory of Planned Behaviour
Dr Lei Wang, Mrs Qi Zhang, Dr Philip Pong Weng Wong
Vol 18 | Issue 1 pp. 143-158
