M. Malek and N. Ligaraba
Vol 16 | Issue 1 pp. 26-39
Abstract
The purpose of this study is to examine how fashion bloggers can influence Generation Y’s online behaviour. Fashion blogs give the fashion industry a unique opportunity to reach out to a target audience in a new, easy, and inexpensive way, however, research on how fashion bloggers can influence Generation Y’s online behaviour is still limited. Based on various theories, a model was proposed for the study. A survey involving 300 fashion blog readers as participants was analysed in the empirical study to investigate whether perceived blog design layout, blogger awareness, perceived blogger credibility and perceived value/expertise influence attitude and purchase intention. Structural equation modelling results revealed that the proposed relationships were significant with the exception of blog design layout on attitude. As for blog design layout, marketing strategies could emphasise the importance of user experience and content strategy in influencing the attitude of Generation Y. The study should assist fashion bloggers to understand how perceived blog design layout, blogger awareness, perceived blogger credibility and perceived value/expertise can influence attitude, eventually leading to purchase intention. Brands will therefore need to select bloggers cautiously. This study has implications for bloggers, brands, and policy makers.
Keywords: Online behaviour, blog, blogging, blogger, fashion blog, fashion blogger, fashion blogging, fashion, online marketing, user experience, content strategy, attitude, Generation Y, South Africa
This article may be downloaded from the following locations:
References
Aaker, D.A., 1992. The value of brand equity. Journal of Business Strategy, 13(4), pp.27-32. Aaker, D., 1991. Managing Brand Equity. New York: Free Press.
Aaker, D.A., 1996. Measuring brand equity across products and markets. California management review, 38(3).
Ajzen, I., 1991. The theory of planned behavior. Organizational behavior and human decision processes, 50(2), pp.179-211. Al-Masri, L. and Yani-de-Soriano, M., 2018, June. Why do I Follow Fashion Bloggers? Insights from Jordanian Consumers: An Abstract. In Academy of Marketing Science World Marketing Congress (pp. 145-146). Springer, Cham.
Al-Qeisi, K., Dennis, C., Alamanos, E. and Jayawardhena, C., 2014. Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology. Journal of Business Research, 67(11), pp.2282-2290.
Aman, A.L., Harun, A. and Hussein, Z., 2012. The influence of environmental knowledge and concern on green purchase intention the role of attitude as a mediating variable. British Journal of Arts and Social Sciences, 7(2), pp.145-167.
Anselmsson, J., Johansson, U. and Persson, N., 2007. Understanding price premium for grocery products: a conceptual model of customer-based brand equity. Journal of Product & Brand Management, 16(6), pp.401-414.
Bhattacherjee, A., 2000. Acceptance of e-commerce services: the case of electronic brokerages. IEEE Transactions on Systems, Man, And Cybernetics-Part A: Systems and humans, 30(4), pp.411-420.
Blogging Statistics. 2019. Need-to-Know Blogging Statistics in 2019. April 23, 2019. Retrieved from: https://99firms.com/blog/blogging-statistics/#gref. Accessed: 28 November 2019.
Bolton, R.N., Parasuraman, A., Hoefnagels, A., Migchels, N., Kabadayi, S., Gruber, T., Komarova Loureiro, Y. and Solnet, D., 2013. Understanding Generation Y and their use of social media: a review and research agenda. Journal of service management, 24(3), pp.245-267.
Boomsma, A. and Hoogland, J.J., 2001. The robustness of LISREL modeling revisited. Structural equation models: Present and future. A Festschrift in honor of Karl Jöreskog, 2(3), pp.139-168.
Bosch, T., 2012. Blogging and tweeting climate change in South Africa. Ecquid Novi: African Journalism Studies, 33(1), pp.44-53.
Colliander, J. and Dahlén, M., 2011. Following the fashionable friend: The power of social media: Weighing publicity effectiveness of blogs versus online magazines. Journal of Advertising Research, 51(1), pp.313-320.
Djelic, M.L. and Ainamo, A., 1999. The coevolution of new organizational forms in the fashion industry: A historical and comparative study of France, Italy, and the United States. Organization Science, 10(5), pp.622-637.
Drury, G., 2008. Opinion piece: Social media: Should marketers engage and how can it be done effectively? Journal of Direct, Data and Digital Marketing Practice, 9(3), pp.274-277.
Duffy, B.E. and Hund, E., 2015. “Having it all” on social media: Entrepreneurial femininity and self-branding among fashion bloggers. Social Media+ Society, 1(2), pp.2.
Edoro, M. 2018. 18 Style Bloggers Based In South Africa You Should Definitely Be Following! July 3, 2018. Retrieved from: https://www.bellanaijastyle.com/18-style-bloggers-south-africa/. Accessed: 28 November 2019.
Efimova, L.A., 2009. Passion at work: blogging practices of knowledge workers (Vol. 24). Moscow: Novay.
Esteban-Santos, L., García Medina, I., Carey, L. and Bellido-Pérez, E., 2018. Fashion bloggers: communication tools for the fashion industry. Journal of Fashion Marketing and Management: An International Journal, 22(3), pp.420-437.
Flanagin, A.J. and Metzger, M.J., 2007. The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information. New media & society, 9(2), pp.319-342.
Fraering, M. and Minor, M.S., 2006. Sense of community: An exploratory study of US consumers of financial services. International Journal of Bank Marketing, 24(5), pp.284-306.
Friedmann, E., Son, H. and Saleem, M., 2015. The animal–human bond: Health and wellness. In Handbook on animal- assisted therapy (pp. 73-88). Upper Saddle River, NJ.: Academic Press.
Ghemawat, P. and Nueno, J., 2006. Case Zara, fast fashion. Boston, Harvard Business School Case Study.
Hair, J. F., Black, W. C, Babin, B. J, and Anderson, R. 2009. Multivariate Data Analysis: A Global Perspective. 7th ed. Upper Saddle River, NJ.: Prentice Hall.
Halvorsen, K., Hoffmann, J., Coste-Manière, I. and Stankeviciute, R., 2013. Can fashion blogs function as a marketing tool to influence consumer behavior? Evidence from Norway. Journal of Global Fashion Marketing, 4(3), pp.211-224.
Haugtvedt, C.P., Machleit, K.A. and Yalch, R., 2005. Online consumer psychology: understanding and influencing consumer behavior in the virtual world. New York: Psychology Press.
Hsu, C.L., Chen, Y.C., Yang, T.N. and Lin, W.K., 2017. Do website features matter in an online gamification context? Focusing on the mediating roles of user experience and attitude. Telematics and Informatics, 34(4), pp.196-205.
Hsu, C.L., Chuan-Chuan, J. and Chiang, H.S., 2013. The effects of blogger recommendations on customers’ online shopping intentions. Internet Research, 23(1), pp.69-88.
Hsu, H.Y. and Tsou, H.T., 2011. Understanding customer experiences in online blog environments. International Journal of Information Management, 31(6), pp.510-523.
Hutter, K., Hautz, J., Dennhardt, S. and Füller, J., 2013. The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook. Journal of Product & Brand Management, 22(5/6), pp.342-351.
Karrh, J.A., McKee, K.B. and Pardun, C.J., 2003. Practitioners’ evolving views on product placement effectiveness. Journal of Advertising Research, 43(2), pp.138-149.
Keller, K.L., 2001. Building customer-based brand equity. Marketing Management, 10(2), pp. 14-19.
Kenny, D.A., 2016. Multiple Latent Variable Models: Confirmatory Factor Analysis. Available from http://davidakenny.net/cm/mfactor.htm. Accessed on 23 July 2019.
Kim, A.J. and Ko, E., 2010. Impacts of luxury fashion brand’s social media marketing on customer relationship and purchase intention. Journal of Global Fashion Marketing, 1(3), pp.164-171.
Kim, K.K., Shin, H.K. and Kim, B., 2011. The role of psychological traits and social factors in using new mobile communication services. Electronic Commerce Research and Applications, 10(4), pp.408-417.
Kotler, P. and Armstrong, G., 2018. Principles of Marketing. 17th Ed. Harlow, United Kingdom: Pearson Education. Lee, J.E. and Watkins, B., 2016. YouTube vloggers’ influence on consumer luxury brand perceptions and intentions. Journal of Business Research, 69(12), pp.5753-5760.
Liljander, V., Gummerus, J. and Söderlund, M., 2015. Young consumers’ responses to suspected covert and overt blog marketing. Internet Research, 25(4), pp.610-632.
Lester, G., 2006, August. Consumer preference quality attributes of melon fruits. In IV International Conference on Managing Quality in Chains-The Integrated View on Fruits and Vegetables Quality 712 (pp. 175-182).
Luvaas, B., 2013. Indonesian fashion blogs: On the promotional subject of personal style. Fashion Theory, 17(1), pp.55-76. Malik, V.S., Willett, W.C. and Hu, F.B., 2013. Global obesity: trends, risk factors and policy implications. Nature Reviews Endocrinology, 9(1), p.13.
Mirabi, V., Akbariyeh, H. and Tahmasebifard, H., 2015. A study of factors affecting on customers purchase intention. Journal of Multidisciplinary Engineering Science and Technology (JMEST), 2(1).
Okonkwo, O., Griffith, H.R., Belue, K., Lanza, S., Zamrini, E.Y., Harrell, L.E., Brockington, J.C., Clark, D., Raman, R. and Marson, D.C., 2007. Medical decision-making capacity in patients with mild cognitive impairment. Neurology, 69(15), pp.1528-1535.
Pedroni, M., 2015. “Stumbling on the heels of my blog”: Career, forms of capital, and strategies in the (sub) field of fashion blogging. Fashion Theory, 19(2), pp.179-199.
Percy, L. and Rossiter, J.R., 1992. A model of brand awareness and brand attitude advertising strategies. Psychology & Marketing, 9(4), pp.263-274.
Pihl, C. and Sandström, C., 2013. Value creation and appropriation in social media-the case of fashion bloggers in Sweden. International Journal of Technology Management, 61(3/4), pp.309-323.
Pophal, L., 2015. Content marketing best practices from online influencers. Retrieved from: http://www.econtentmag. com/Articles/News/News-Feature/Content-Marketing-Best-Practices-From-Online-Influencers-105887.htm. Accessed: 28 November 2019.
Prendergast, G., Ko, D. and Siu Yin, V.Y., 2010. Online word of mouth and consumer purchase intentions. International Journal of Advertising, 29(5), pp.687-708.
Robins, D., Holmes, J. and Stansbury, M., 2010. Consumer health information on the Web: The relationship of visual design and perceptions of credibility. Journal of the American Society for Information Science and Technology, 61(1), pp.13-29.
Rocamora, A., 2011. Personal fashion blogs: Screens and mirrors in digital self-portraits. Fashion Theory, 15(4), pp.407-424.
Sadaba, T. and SanMiguel, P., 2016. Fashion Blog’s Engagement in the Customer Decision Making Process. In Handbook of research on global fashion management and merchandising (pp. 211-230). Hershey, PA.: IGI Global.
SAFadmin. 2019. Top 10 South African Fashion Bloggers (2019). March 14, 2019. Retrieved from: https://southafricafacts. com/south- african-fashion-bloggers/. Accessed: 28 November 2019.
Salisbury, W.D., Pearson, R.A., Pearson, A.W. and Miller, D.W., 2001. Perceived security and World Wide Web purchase intention. Industrial Management & Data Systems, 101(4), pp.165-177.
SanMiguel, P. and Sádaba, T., 2018. Nice to be a fashion blogger, hard to be influential: An analysis based on personal characteristics, knowledge criteria, and social factors. Journal of Global Fashion Marketing, 9(1), pp.40-58. Tabachnick, B.G., Fidell, L.S. and Ullman, J.B., 2007. Using multivariate statistics (Vol. 5). Boston, MA: Pearson.
Tsiotsou, R., 2005. Perceived quality levels and their relation to involvement, satisfaction, and purchase intentions. Marketing Bulletin, 16(4), pp.1-10.
Zeithaml, V., 1988. Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52(3), 2-22.
Van Huyssteen, N., Strydom, J.W. and Rudansky-Kloppers, S., 2015. Online marketing communication tools used by guest houses in Pretoria, South Africa. African Journal of Science, Technology, Innovation and Development, 7(4), pp.313-322.
Vineyard, C.L., 2014. The relationship between fashion blogs and intention to purchase and word of mouth behavior. Textiles, Merchandising and Fashion Design: Dissertations, Theses, & Student Research. 4.
Wu, S.I. and Lo, C.L., 2009. The influence of core-brand attitude and consumer perception on purchase intention towards extended product. Asia Pacific Journal of Marketing and Logistics, 21(1), pp.174-194.
Walker, S.E., 2007. Fundamentos de marketing. New York: McGraw Hill.
Wang, C., 2005, June. An empirical study on consumer’s perceived value and attitude toward advertising. In Proceedings of the 6th Global Information Technology and Management (GITM) World Conference.
Wright, D.K. and Hinson, M.D., 2008. How blogs and social media are changing public relations and the way it is practiced. Public Relations Journal, 2(2), pp.1-21.
Xu, Y. and Paulins, V.A., 2005. College students’ attitudes toward shopping online for apparel products: Exploring a rural versus urban campus. Journal of Fashion Marketing and Management: An International Journal, 9(4), pp.420-433.
Zain, M.Z.M., Perry, P. and Quinn, L., 2018. The Influence of Fashion Bloggers on the Pre-Purchase Decision for Online Fashion Products among Generation Y Female Malaysian Consumers. International Journal of Economics and Management Engineering, 12(1), pp.101-107.