Foreword: Special COVID edition
Vol 16 | Issue 3 | i-i
Den Huan Hooi
Market orientation and market sensing capabilities in a digital world : relationships and impact on market performance
Vol 16 | Issue 3 | 1-17
M. Chinakidzwa, M. Phiri
Higher education’s role in capacitating retail businesses’ well-being, resilience and efficiency post-COVID-19
Vol 16 | Issue 3 | 19-31
L. Steynberg, J.P. Grundling, B. Liu, and Y. Li
Crisis communication initiatives between South African retailers and their stakeholders during COVID-19
Vol 16 | Issue 3 | 32-47
D. Ecim, Y. Lang, D. Cerbone, M. Kok, W. Maroun, and W. Van Zijl
The effect of COVID-19 on small retail
Vol 16 | Issue 3 | 48-57
Olabanji Oni and S. Omonona
Employee engagement and performance : a study of South African retail organisations circa COVID-19
Vol 16 | Issue 3 | 58-67
M.C.Cant
German and South African millennials’ reactions to fear and stress when purchasing products during COVID-19
Vol 16 | Issue 3 | 68-84
T. Dobbelstein and V. Naidoo
The COVID-19-pandemic and implications for businesses : innovative retail marketing viewpoint
Vol 16 | Issue 3 | 85-100
A.P. Opute, C.G. Iwu, O. Adeola, V.V. Mugobo, O.E. Okeke-Uzodike, O. Fagbola, and O. Jaiyeoba
Forecasting the impact of the COVID-19 pandemic on South African trade
Vol 16 | Issue 3 | 101-120
C. Chakamera, L. Mapamba, and N. Pisa