Editorial: Retailing and Marketing at the Edge of Global Uncertainty

Vol 21 | Issue 1 | i-ii

M.C.Cant

Evaluating Service Quality and Customer Satisfaction at the DUT Sports Department: A GAP Analysis Approach

Vol 21 | Issue 1 | 1-15

Dr Elvis Madondo*, Dr Darry Penceliah, Indresain Rama Pather

Brand love or hate: Online influencers’ role in promoting brands in the SME sector

Vol 21 | Issue 1 | 16-30

Marilee Swart*,Dr Shamola Pramjeeth

Understanding Green Buying Intention: The Interplay of Cosmopolitanism, Ethnocentrism, Materialism, and Environmental Ethics

Vol 21 | Issue 1 | 31-47

Dr Belinda Senooane*, Professor J. A. Wiid, Professor N. Dilotsotlhe

Take me there! Exploring the intervening effect of consumption vision in the celebrity influencer-infused short destination marketing videos – place image nexus

Vol 21 | Issue 1 | 48-70

Dr. Tafadzwa Matiza*, Prof. Elmarie Slabbert

Marketing redefined: A qualitative and integrative literature review charting the evolution of marketing definitions

Vol 21 | Issue 1 | 71-93

Norman Mafuratidze*, Professor Marius Wait, Professor Ilse Struweg

Investigating the impact of artificial intelligence stimuli on customer engagement and brand relationship quality in the retail banking industry

Vol 21 | Issue 1 | 94-106

David Masilo, Favour Chauke, Prof Neo Ligaraba*, Goitumetswe Pitso

Pricing strategies of online stores and its influence on consumers’ buying decision

Vol 21 | Issue 1 | 107-116

Dr. Waqar Ahmad*

Strategic Realignment in the Face of Digital Disruption: Exploring the Intersection of Technological Innovation, Organizational Change, and Competitive Strategy

Vol 21 | Issue 1 | 117-137

A. H. Harb*, Kenneth E. Wright, Wendy A. Scott, Angela N. Lang

Sustainable Shopping: How environmental beliefs and living habits shape the use of non-plastic re-usable shopping bags

Vol 21 | Issue 1 | 138-151

Prof Nombulelo Dilotsotlhe

Social media — an effective tool to influence purchase decisions of students — a case study at a public Higher Education Institution in South Africa

Vol 21 | Issue 1 | 152-167

Fathima Khan-Ameer, Dr. Marlini (Nair) Moodley*