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Foreword: In troubled times, it is all about value
Vol 18 | Issue 2 | i
Dr. C.H.Bothma
Delineating the South African domestic tourist’s behaviour amid a crisis: A psychographic segmentation approach
Vol 18 | Issue 2 | 1-17
Dr. Tafadzwa Matiza, Prof. Martinette Kruger, Prof. Elmarie Slabbert
Store image through the eyes of the retail manager
Vol 18 | Issue 2 | 18-34
Prof Johannes A. Wiid
The implications of consumer protection legislation on promotional strategies of retail businesses
Vol 18 | Issue 2 | 35-53
Marlini Moodley, Karunanidhi Reddy, Darry Penceliah
South African bank loyalty during Covid-19 times
Vol 18 | Issue 2 | 54-73
Prof Chantal Rootman
The impact of influencer marketing and celebrity endorsements on consumer behaviour within the South African context
Vol 18 | Issue 2 | 74-93
Marlini (Nair) Moodley, Tsepo Machela
Convenience and Emotions through Facial Expressions: Evidence from Online Medication Shopping Behavior
Vol 18 | Issue 2 | 94-121
Semra Ersöz, Prof Hendrik Schröder
Employee engagement: Do demographic variables matter?
Vol 18 | Issue 2 | 122-140
Prof Michael C Cant
The impact of strategic marketing elements on the customer relationship programme for a regional tourism organisation
Vol 18 | Issue 2 | 141-149
Dr Malefane Stephen Monyane, Dr Hilary Kennedy Nji Bama
Service quality in the fast-food franchise industry in Gauteng
Vol 18 | Issue 1 | 150-165
Chané Naudé, Prof Alfred Henrico, Prof Louis Van Staden
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