Volume 18 | Issue 2 | 2022

Foreword: In troubled times, it is all about value

Dr. C.H.Bothma
Vol 18 | Issue 2 p. i

Delineating the South African domestic tourist’s behaviour amid a crisis: A psychographic segmentation approach

Dr. Tafadzwa Matiza, Prof. Martinette Kruger, Prof. Elmarie Slabbert
Vol 18 | Issue 2 pp. 1-17

Abstract and references

Store image through the eyes of the retail manager

Prof Johannes A. Wiid
Vol 18 | Issue 2 pp. 18-34

Abstract and references

The implications of consumer protection legislation on promotional strategies of retail businesses

Marlini Moodley, Karunanidhi Reddy, Darry Penceliah
Vol 18 | Issue 2 pp. 35-53

Abstract and references

South African bank loyalty during Covid-19 times

Prof Chantal Rootman
Vol 18 | Issue 2 pp. 54-73

Abstract and references

The impact of influencer marketing and celebrity endorsements on consumer behaviour within the South African context

Marlini (Nair) Moodley, Tsepo Machela
Vol 18 | Issue 2 pp. 74-93

Abstract and references

Convenience and Emotions through Facial Expressions: Evidence from Online Medication Shopping Behavior
Semra Ersöz, Prof Hendrik Schröder
Vol 18 | Issue 2 pp. 94-121

Abstract and references

Employee engagement: Do demographic variables matter?
Prof Michael C Cant
Vol 18 | Issue 2 pp. 122-140

Abstract and references

The impact of strategic marketing elements on the customer relationship programme for a regional tourism organisation
Dr Malefane Stephen Monyane, Dr Hilary Kennedy Nji Bama
Vol 18 | Issue 2 pp. 141-149

Abstract and references

Service quality in the fast-food franchise industry in Gauteng
Chané Naudé, Prof Alfred Henrico, Prof Louis Van Staden
Vol 18 | Issue 2 pp. 150-165

Abstract and references