Volume 19 | Issue 2 | 2023

The multifaceted landscape of consumer engagement in South Africa

Dr. C.H.Bothma (Guest editor)
Vol 19 | Issue 2 p. i

Place marketing factors that attract Millennials to shopping centres in South Africa

Prof Roland Goldberg, Dr Mia Bothma
Vol 19 | Issue 2 pp. 1-14

Abstract and references

Identıfyıng the factors that influence students' loyalty towards Technical and Vocational Education and Training colleges

Dr Kirsty-Lee Sharp,  Itani Listen Ramuthivheli, Prof. Bongazana Dondolo
Vol 19 | Issue 2 pp. 15-26

Abstract and references

Use of Social Media Marketing in Laundry and Dry-Cleaning Small Businesses in the Ekurhuleni Metropolitan area

Hector Mothudi, Dr  C.H.Bothma
Vol 19 | Issue 2 pp. 27-43

Abstract and references

An investigation into how gender and age affect the perceived hedonic and utilitarian value of customers in shopping malls

Felix Amoah, Patrick Joel Turkson, Marlé van Eyk
Vol 19 | Issue 2 pp. 44-53

Abstract and references

Management of mobile online customer reviews to enhance customer satisfaction in the higher education sector

Obvious Tine, Dr M. Humbani
Vol 19 | Issue 2 pp. 54-69

Abstract and references

Enhancing the online grocery shopping experience for South African consumers: a study of challenges, preferences, and strategies

Prof Padhma Moodley, Makhosazane Buthelezi
Vol 19 | Issue 2 pp. 70-86

Abstract and references

Food-related health challenges of children and the role of the Consumer Protection Act 68 of 2008 in regulating unhealthy food advertising

Karunanidhi Reddy, Minenhle Hlongwane
Vol 19 | Issue 2 pp. 87-107

Abstract and references

Customer relationship management and its perceived value from the perspective of SME owners/managers
Prof Johannes A Wiid
Vol 19 | Issue 2 pp. 108-122

Abstract and references

Electronic word of mouth by potential customers: A prepurchase behavioural perspective
Rufaro Kelvin Major, Prof Mercy Mpinganjira

Vol 19 | Issue 2 pp. 123-139

Abstract and references